Terms and Conditions for Services and Cancellation

The terms below govern the transactions between the service provider and its customers, namely the arrangement under which a customer orders the services listed on the website https://nexoventra.digital (街行共享).

1. Particulars of the Service Provider

• Company name: 街行共享
• Business address: Majed Sardar Road 57/1Dhaka 1215 Bangladesh
• Enquiry email: [email protected]

2. Transactions Covered by These Terms

The services listed on the website are all subject to these terms, whether the buyer is a consumer or a business. Contracts are concluded electronically, and the order and the confirmation email serve as the record of the contract's content.

3. Service Content and Charges

The content, form and charges (where stated) of each service are set out on the page to which it belongs. Where no charge is stated, the service provider will issue a separate quotation. Charges are expressed in the currency shown on the page or in the quotation. If a price displayed on the website is obviously erroneous, the service provider will notify the customer before confirming the order, and the customer may then elect whether to keep the order at the correct price.

4. Ordering Procedure

1. The customer expresses an intention to order on the service page, and then submits an application through the enquiry form.
2. Before submitting the form, the customer may correct the information entered; after submission, the customer may request correction by email.
3. The service provider will, as soon as practicable, confirm by email receipt of the order or enquiry.
4. The contract is formed when the customer accepts the quotation issued by the service provider by email.

5. Payment and Performance of Services

Where a service is ordered in accordance with a quotation, the payment method and deadlines are those stated in that quotation. The service provider will perform the services with reasonable care and skill, in the form set out on the website or in the accepted quotation, and will issue invoices; this also reflects the requirements of the Supply of Services (Implied Terms) Ordinance (Cap. 457) of the Laws of Hong Kong (Supply of Services (Implied Terms) Ordinance (Cap. 457)). Should the service provider be unable to perform the services for reasons beyond its control, it will notify the customer as soon as possible and fix another date.

6. Cancellation of Services by Consumers

• Before performance of a service begins, the customer may cancel at any time simply by sending notice by email to [email protected].
• After performance of a service has begun, the customer may still cancel, but must bear the charges for the part already performed and the expenses actually incurred by the service provider.
• The service provider will deduct from the sums received the charges for the part already performed and actual expenses (where applicable), and refund the balance by the original method of payment.

The above arrangements do not affect the rights a consumer enjoys under Hong Kong law, including under the Trade Descriptions Ordinance (Cap. 362) (Trade Descriptions Ordinance (Cap. 362)) of the Laws of Hong Kong.

7. Complaints and Dispute Resolution

The customer may lodge a complaint by email to [email protected], or by post to the service provider's address. The service provider will acknowledge receipt of the complaint and respond in writing within a reasonable time.

Where a matter cannot be resolved through negotiation, a consumer may make enquiries with the Consumer Council (Consumer Council) (www.consumer.org.hk), or seek resolution through the courts of Hong Kong.

8. Other Provisions

The contract is governed by the laws of the Hong Kong Special Administrative Region. Amendments to these terms do not affect contracts already formed. For how personal data is handled, please refer to the Privacy Policy. Last updated: 10 November 2026